Warranty

All HakoForge products come with a 90-day limited warranty.

Contact us at help@hakoforge.com for warranty support.

This warranty is limited to the original purchaser and warrants that the product is free from manufacturing defects for the specified time period.

This warranty does not cover damage or problems caused by, but not limited to:

• Wear and tear from normal use
• Any improper use that does not follow procedures described in the manual
• Any accidents or modifications
• Incorrect use with a power supply

HakoForge recommends regular backups and proper data storage practices.
HakoForge is not responsible for any data loss that may occur.

Getting Warranty Service

Contact Information

Warranty Claims: help@hakoforge.com
Response Time: 24-48 hours typical
Business Hours: Monday-Friday, 9 AM - 5 PM PST

Required Information

When contacting warranty support, please provide:

1. Product information

   • Model number and version
   • Serial number (if applicable)

2. Problem description

   • Detailed symptoms observed

3. Purchase documentation

   • Original receipt or invoice

HakoForge will, at its discretion:

1. Repair the defective product
2. Replace with new or refurbished equivalent
3. Refund the purchase price (less shipping)